Contact

Contact

Last updated: 2026-05-18Support: musedini.support@gmail.com

If you need help with accounts, payments, refunds, data deletion, privacy requests, or security issues, contact Muse Quest through the official support email below.

Official Support Emailmusedini.support@gmail.com

Suggested Email Format

To speed up handling, include the issue type, player ID or login email, device platform, app version, time of occurrence, order number, and screenshots if relevant. Do not send passwords, full card numbers, or unnecessary sensitive data.

Type
Please provide
Handling focus
Account and Login
Player ID, email, platform, error message
Login status, cloud sync, account recovery
Payment / Refund
Order number, SKU, purchase platform, time
Delivery inquiry, refund request, subscription cancellation guidance
Data Deletion
Account email, deletion scope, verification info
Account deletion, data deletion, data access
Security and Abuse
Suspicious behavior, screenshots, player name, time
Anti-cheat, modified builds, abnormal transaction investigation

Response Time

We usually try to respond within 3–5 business days. Refund, payment, account security, or data deletion cases may take longer because we need to verify payment platforms, login status, and security records.

If your request involves the App Store, Google Play, or another third-party payment platform, refund, cancellation, or payment status may still follow that platform’s rules and processing time.